Accessibility
Last updated: September 2026
What we aim for
We build Wallplace to meet the Web Content Accessibility Guidelines 2.2 at level AA. That is the benchmark we test against and the one we treat as the standard, whether or not a particular page has been checked yet.
We are not claiming full conformance. Below is what we have actually tested and what we know is still short.
What is in place
- Every image carries a text alternative. Artwork uses the work's title and, where the artist has written one, its description.
- The whole site works from the keyboard, and focus is visible as you move through it.
- Buttons and links are at least 44 pixels tall, so they are usable on a phone and by anyone with limited fine motor control.
- Text reflows down to a narrow screen and up to 200% zoom without losing content.
- Forms have real labels, and errors say what went wrong and how to fix it rather than only marking a field red.
- Colour is never the only way something is communicated.
- Animation respects your operating system's reduced-motion setting.
- Automated checks for critical and serious issues run on every change, using axe-core.
What we know is not good enough yet
The signed-in portals are less well tested than the public pages
Our automated checks cover the public pages. The artist, venue and customer portals are checked by hand rather than on every change. That is the wrong way round, given they are where people spend their time, and it is what we are fixing next.
Artwork descriptions are shorter than they should be
On an art marketplace the image is the product, so a title is a thin substitute for it. We are moving to a written description of every work, and in the meantime a screen reader gets the title, the medium, the dimensions and whatever the artist wrote about the piece.
The wall visualiser is visual by nature
Arranging artwork on a wall by dragging it is not something we can make work well without sight. Every artwork it uses is available on its own listing page, which is fully accessible, and we will lay out a wall for you if you ask.
If something does not work for you
Email hello@wallplace.co.uk and tell us what you were trying to do and what happened. You do not need to know the technical name for the problem.
We will reply within 5 business days. If we cannot fix it quickly we will tell you when we can, and we will do the thing you were trying to do for you in the meantime.
If you are not satisfied with our response you can raise it under our Complaints Policy, and you have rights under the Equality Act 2010 which nothing on this page affects.
How this page is kept honest
We review it whenever we ship something that changes how the site is navigated, and at least once a year. If you find something on this page that is no longer true, in either direction, please tell us.