Privacy Policy
Last updated: March 2026
1. Who We Are
Wallplace Ltd (“Wallplace”, “we”, “us”, or “our”) operates the website at wallplace.co.uk and provides a curated art placement service connecting artists with commercial venues. We are the data controller for the personal information we hold about you. You can contact us at privacy@wallplace.co.uk.
2. Information We Collect
We collect information in the following ways:
Information you provide directly
When you submit an artist application, contact form, or venue enquiry, we collect the information you provide, including your name, email address, location, social media handles, portfolio links, and any statements you write.
Information collected automatically
When you visit our website, we may automatically collect technical information including your IP address, browser type and version, pages visited, time and date of visits, and referring website. This is collected via cookies and similar technologies.
Information from third parties
We may receive information about you from third-party sources, such as when you sign up or log in using a third-party service, or when another user refers you to Wallplace.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and respond to your artist application or venue enquiry
- To create and manage your account on the platform
- To match artists with venues and facilitate introductions
- To communicate with you about your membership, applications, or enquiries
- To send service-related notifications and updates
- To process payments and manage billing
- To improve and develop our platform and services
- To comply with legal and regulatory obligations
- To detect and prevent fraud or misuse of our services
Our legal basis for processing your information is typically contract performance (to provide the service you have requested), legitimate interests (to improve our services and prevent fraud), or compliance with a legal obligation. Where required, we will ask for your consent.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With venues on the Wallplace platform, where you have applied or given consent to be introduced
- With trusted third-party service providers who help us operate the platform (such as payment processors, email services, and hosting providers), under strict data processing agreements
- With professional advisors such as lawyers and accountants, where necessary
- With law enforcement or regulatory authorities if required by law
- In connection with a merger, acquisition, or sale of business assets, where personal data may be transferred as part of that transaction
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfil the purposes described in this policy, or as required by law. For example, we retain transaction records for seven years to meet our accounting obligations. If you close your account or withdraw your application, we will delete or anonymise your personal information within 90 days, unless a longer retention period is required by law.
6. Your Rights
Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the following rights:
Right of access
Request a copy of the personal data we hold about you
Right to rectification
Ask us to correct inaccurate or incomplete data
Right to erasure
Request deletion of your personal data in certain circumstances
Right to restriction
Ask us to limit how we use your data in certain circumstances
Right to portability
Receive your data in a structured, machine-readable format
Right to object
Object to processing based on legitimate interests
To exercise any of these rights, please email us at privacy@wallplace.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
7. Cookies
We use cookies and similar technologies on our website. For full details of the cookies we use, what they do, and how to control them, please read our Cookie Policy.
8. Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include encrypted connections (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to external websites, social media platforms, and artist portfolios. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email (if we hold your email address) or by posting a notice on our website. The date at the top of this policy shows when it was last updated.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us: